Frequently asked questions
Absolutely! We welcome mail-in orders. You can either remove the shell yourself and ship it to us or have one delivered from Amazon, eBay, or any other retailer. We charge $25.00 for customizing the front housing and $50.00 for an entire controller shell.
You can design your own custom controller shell by submitting your epic design to our customization team. Contact us with your ideas, and our team will help bring your personalized design to life. Visit the DesignLab for more information.
Absolutely! We offer an installation service for a fee of $10 when you send in your controller for customization. This fee covers the labor and expertise needed to disassemble and install your new shell.
Yes, we can! We charge $10.00 to install any controller shell. Simply send in your entire controller, choose a design, and once you receive your delivery, it will be ready to use! This service is particularly beneficial for PS5 controller owners as the controller needs to be fully disassembled.
You can contact our customer support team by sending a message through the contact form on our website. We aim to respond promptly to all inquiries and assist with any questions or concerns you may have about our products or services.
Yes! Just add the text you'd like to the "personalization" area when ordering. If you already ordered and missed the button, just shoot a message with your order name and number and your wanted text.
TOOLS NEEDED: Torx 8mm screw driver & Pry Tool (not included)
Step 1- remove batteries, and rail grips
Step 2- unscrew 5 screws (one is hidden under the serial number sticker)
Step 3- remove and replace the top shell